- We can help you identifying processes to implement
- Prepare project for implementation and lead the project
- Lead you trough the process of challenging the way you work with or without automation
- Our team is developing technical solution and lead implementation
Management Consulting
- Organizational development consulting
- Organizational Assessment
- Organizational design
- Change management
- Business process consulting
- Customer Journey Mapping
- Design and implementation of Customer Experience initiatives
- Operational management of startup companies
- Business Continuity Management
- Mid management coaching
What we are good in
Telecommunications
- Customer Journey Mapping
- Setting up Customer Experience processes and organizations
- Building Product and Services portfolios and Sales networks
- Back office process design and automation to support Customer Experience targets
Transport & Logistics
- Global support and automation projects
- Business process design and implementation for fast growing Transport and Logistics companies
Banking
- Customer Experience process and organization setup
- Back office process improvements
Software development
- Restructuring of exisiting and organizational development of startup organizations
Clients and Partners
Nikola Korać
CEO at Downstream IT Solutions
Avellana team is providing not only process analysis and conclusions, but valuable implementation support crucial to get to the next level of Customer Experience.
Marko Adžić
Director at Saga d.o.o. Beograd
Saga is partnering with Avellana team since it is flexible, fast and efficient. Just as RPA solutions we are building together.
