Banking
Mid and back office automation
Transport and Logistics
Shared service center automation with the target to automate almost 200 processes
Telecommmunications
Back office automation project aiming to increase to reduce 10 to 20% of repetitive work
Experiences
Experiences
Projects
Avellana Projects
Customer Experience Design is Real Business Disruption
3 simple steps to start Customer Experience journey design in your company Imagine yourself as Alex, 32-year-old product development manager in the telecommunications company with the task to create new product on very saturated market where all tips and tricks are tried already. In less complex situation, Alex would try to combine services into new service…